Thursday, December 30, 2010

SharePoint 2010: People Search Results Not Showing on SSL secured portal

We started using SSL on our company portal at StoneShare and the people search results stopped showing up.

After checking the log files, we realized this was caused by a top level error where the sps3:// protocol handler could not browse to the my sites anymore. Essentially due to the new SSL address the default people search handler could not find the My Sites.

The fix is to modify the search content source crawl addresses to use change the following:

sps3://[root level address]

to this:

sps3s://[root level address]

The extra “s”in the address simply tells SharePoint to use the SSL protocol when the people search index is being built on that content source.

Hope that helps,

Nick

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